Evidence for Busines Intelligence in Health Care: A Literature Review

Area of Science:

• Health Services Research
• Information Systems
• Organizational Management

Background:

• Healthcare organizations increasingly adopt Business Intelligence (BI) systems.
• The impact of BI on health system decision-making and performance requires further investigation.
• Understanding factors influencing BI implementation is crucial for successful adoption.

Purpose of the Study:

• To systematically review the evidence on the impact of BI on health system decision-making and organizational performance.
• To identify factors contributing to the successful implementation of BI in healthcare settings.

Main Methods:

• Systematic literature review of eight identified articles.
• Inductive content analysis to categorize themes from the reviewed literature.

Main Results:

• Limited evidence exists on the impact of BI on organizational decision-making and performance in healthcare.
• Evidence suggests BI positively influences decision-making processes.
• Successful BI implementation is contingent upon organizational culture and readiness.

Conclusions:

• Further research is needed to fully understand BI's impact on healthcare organizational performance.
• Organizational culture and readiness are critical determinants for effective BI implementation in health systems.
• BI shows promise for enhancing healthcare decision-making, but its broader performance implications require more study.