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Value-based healthcare measurement as a context for organizational learning
Patrik Nordin1, Anna-Aurora Kork1, Inka Koskela2
1Faculty of Management, University of Tampere , Tampere, Finland.
Leadership in Health Services (Bradford, England)
|May 19, 2017
Summary
Organizational learning, using action learning methods, improved patient identification and care balance for type 2 diabetes mellitus (DM2) patients. This approach enhances healthcare effectiveness and value creation by integrating patient outcomes and social needs.
Area of Science:
- Healthcare Management
- Organizational Learning
- Value-Based Healthcare
Background:
- Value-based healthcare measurement prioritizes patient value for improved health outcomes.
- Effective care delivery requires continuous organizational improvement and adaptation.
- Type 2 diabetes mellitus (DM2) management presents opportunities for innovative screening and treatment strategies.
Purpose of the Study:
- To explore the role of organizational learning in enhancing healthcare effectiveness.
- To examine the application of action learning in a private healthcare setting.
- To investigate the integration of value-based measurement within organizational processes.
Main Methods:
- Employed a case study design utilizing the action learning method.
- Applied triple-loop learning as the conceptual framework.
- Analyzed organizational learning phases in a private healthcare organization developing a Big Data screening tool for DM2.
Main Results:
- Successfully identified at-risk patients and improved care balance.
- Patient outcome measurements prompted re-evaluation of existing care processes.
- Ongoing efforts focus on integrating social needs with business opportunities to increase stakeholder value.
Conclusions:
- Organizational learning is crucial for restructuring care processes and enhancing performance.
- Measuring patient outcomes drives improvements in healthcare effectiveness and quality.
- Integrating social needs into business strategies fosters greater value creation for all stakeholders.
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