Promises and lies: can observers detect deception in written messages

Jingnan Chen1, Daniel Houser2

  • 1Economics Department, Business School, University of Exeter, Exeter, UK.

Experimental Economics
|May 30, 2017
PubMed
Summary

Observers can distinguish between promises and empty talk in written messages, but struggle to predict if specific promises will be kept. Trust in messages depends on length and type, not just content.

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