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Eliciting patient preferences in shared decision-making (SDM): Comparing conversation analysis and SDM measurements
Anne Marie Dalby Landmark1, Eirik Hugaas Ofstad2, Jan Svennevig3
1MultiLing Center for Research on Multilingualism in Society across the Lifespan, Department of Linguistics and Scandinavian Studies, University of Oslo, Oslo, Norway; HØKH Health Services Research Centre, Akershus University Hospital, Lørenskog, Norway.
Physicians sometimes guess patient preferences, which can aid shared decision-making (SDM) but also limit choices. This complexity impacts how SDM is measured.
Area of Science:
- Medical Communication
- Health Psychology
- Decision Science
Background:
- Shared decision-making (SDM) is crucial for patient-centered care.
- Accurate measurement of SDM, particularly eliciting patient preferences, remains challenging.
- Physician communication strategies significantly influence patient involvement in treatment decisions.
Purpose of the Study:
- To investigate how physicians elicit patient preferences during clinical encounters.
- To analyze the alignment between physician hypothesis formulation about preferences and quantitative measures of SDM.
- To understand the impact of these elicitation methods on patient choice and SDM assessment.
Main Methods:
- Qualitative conversation analysis (CA) of physician-patient interactions.
- Quantitative assessment of shared decision-making (SDM) using OPTION(5) and MAPPIN'SDM tools.
- Comparison of qualitative findings with quantitative SDM scores to identify communicative actions.
Main Results:
- Physicians sometimes hypothesize patient preferences and present options accordingly (e.g., "if you think X, we can do Y").
- This approach can promote SDM by linking decisions to preferences but may also constrain patient autonomy.
- Hypothesis formulation can pressure patients towards physician recommendations, potentially explaining variations in SDM scores.
Conclusions:
- Eliciting patient preferences is complex and difficult to quantify accurately.
- Detailed analysis, like CA, reveals nuances in preference elicitation and its effect on patient involvement.
- Comparing CA with SDM measurements can refine our understanding of the communicative underpinnings of SDM scores.
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