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More Than a Tick Box: Medical Checklist Development, Design, and Use
Barbara K Burian1, Anna Clebone2, Key Dismukes1
1From the Human Systems Integration Division, NASA Ames Research Center, Moffett Field, California.
Medical checklists can improve patient safety but often fail due to poor design and implementation. A new framework guides checklist development, emphasizing tailored designs for specific medical settings and workflows to overcome user resistance and enhance effectiveness.
Area of Science:
- Patient Safety
- Human Factors in Medicine
- Healthcare Workflow Optimization
Background:
- Despite potential benefits, medical checklists face challenges like "checklist fatigue" and rejection.
- Issues stem from human factors: poor design, inadequate training, workflow integration problems, and cultural barriers.
Purpose of the Study:
- To propose an integrated framework for developing effective and user-harmonious medical checklists.
- To address the limitations of current checklist design and implementation in healthcare settings.
Main Methods:
- Development of a 5-stage framework for the checklist life cycle: conception, content/design, testing, implementation, and evaluation.
- Illustration of tailored checklist design for specific perioperative settings (e.g., operating room critical events).
Main Results:
- Current checklists often fall short of their potential due to design and implementation flaws.
- A tailored, framework-guided approach is necessary for checklists to be effective.
Conclusions:
- An integrated framework is crucial for designing medical checklists that align with user needs and workflows.
- Tailoring checklist design to specific medical settings and tasks is essential for improving patient safety and overcoming user fatigue.
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