Does this range suit me? Range satisfaction of battery electric vehicle users
Thomas Franke1, Madlen Günther2, Maria Trantow2
1Institute for Multimedia and Interactive Systems, Engineering Psychology and Cognitive Ergonomics, University of Lübeck, Lübeck, Germany.
Applied Ergonomics
|August 14, 2017
Summary
User experience with electric vehicles improves as drivers gain practical experience, boosting satisfaction with battery range. Predictability of travel and range coverage significantly impact user satisfaction and overall electric vehicle acceptance.
Area of Science:
- Sustainable systems design
- Human-computer interaction
- Transportation engineering
Background:
- User satisfaction is a critical factor for the adoption and sustainability of new technologies.
- Battery electric vehicles (BEVs) present unique challenges related to user range perception.
Purpose of the Study:
- To investigate the factors influencing individual range satisfaction among battery electric vehicle (BEV) users.
- To understand the relationship between practical experience, mobility patterns, and BEV range satisfaction.
Main Methods:
- Analysis of data from a large-scale BEV field trial involving 72 users.
- Statistical examination of correlations between user experience, mobility profiles, and range satisfaction.
Main Results:
- Range satisfaction initially dropped but increased with practical BEV experience.
- Mobility patterns, unfulfilled journey needs, and perceived comfortable range were key predictors of satisfaction.
- Daily travel distances showed a weak, non-significant correlation with range satisfaction after controlling for experience.
Conclusions:
- Individual range satisfaction is complex and dynamically influenced by user experience and mobility needs.
- Range satisfaction is a central determinant of overall battery electric vehicle acceptance and purchase intention.
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