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Digital health and the challenge of health systems transformation
Hassane Alami1,2, Marie-Pierre Gagnon1,2,3, Jean-Paul Fortin1,4
1Institute of Health and Social Services in Primary Care, Research Center on Healthcare and Services in Primary Care, Laval University (CERSSPL-UL), CIUSSS-CN, Pavillon Landry-Poulin 2525, chemin de la canardière, Québec (QC) G1J 0A4, Canada.
Abstract:
Information and communication technologies have transformed all sectors of society. The health sector is no exception to this trend. In light of "digital health", we see multiplying numbers of web platforms and mobile health applications, often brought by new unconventional players who produce and offer services in non-linear and non-hierarchal ways, this by multiplying access points to services for people. Some speak of a "uberization" of healthcare. New realities and challenges have emerged from this paradigm, which question the abilities of health systems to cope with new business and economic models, governance of data and regulation. Countries must provide adequate responses so that digital health, based increasingly on disruptive technologies, can benefit for all.
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