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Impact of High-Reliability Education on Adverse Event Reporting by Registered Nurses
Diane M McFarland1, Jeffrey N Doucette
1Patient Care Services, Frederick Memorial Hospital, Frederick, Maryland (Dr McFarland); Magnet Recognition Program and Pathway to Excellence, American Nurses Credentialing Center, Silver Spring, Maryland (Dr Doucette); And School of Nursing, Old Dominion University, Newport News, Virginia (Dr Doucette).
Registered nurses (RNs) often underreport adverse events due to fear. A high reliability program showed a positive trend in RNs
Area of Science:
- Healthcare quality improvement
- Patient safety research
- Nursing practice
Background:
- Adverse event reporting is crucial for patient safety but historically underreported by registered nurses (RNs).
- Fear of retribution and blame are significant barriers to RNs reporting adverse events.
- Establishing a culture of safety is essential for effective risk identification.
Purpose of the Study:
- To investigate the impact of a high reliability program on RNs' willingness to report adverse events.
- To assess if education on high reliability principles can mitigate underreporting of patient safety incidents.
- To explore the relationship between high reliability concepts and adverse event reporting behaviors.
Main Methods:
- A program focused on high reliability principles was implemented for registered nurses.
- The study examined changes in RNs' willingness to report adverse events post-program participation.
- Data analysis was conducted to evaluate the program's impact on reporting rates.
Main Results:
- The program demonstrated a positive impact on adverse event reporting among RNs.
- While not statistically significant, the trend indicated increased willingness to report.
- Findings suggest a potential benefit of high reliability education in improving reporting culture.
Conclusions:
- A culture of high reliability is essential for enhancing patient safety.
- Educating RNs on high reliability principles may foster a more open reporting environment.
- Further research is needed to confirm the statistical significance of these findings.
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