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Asking About Pets Enhances Patient Communication and Care: A Pilot Study
Kate Hodgson1, Marcia Darling2, Douglas Freeman3
11 University of Toronto, Ontario, Canada.
Primary health care providers (PHPs) asking patients about pets improved communication and patient care. This approach revealed clinically relevant information, leveraging pet health benefits (zooeyia) and mitigating zoonotic risks.
Area of Science:
- Human-animal interaction
- Primary health care
- Social determinants of health
Background:
- Pet ownership is prevalent and influences patient well-being.
- Primary health care providers (PHPs) often overlook the impact of pets on patient health.
- Integrating pet-related discussions into patient history can enhance care.
Purpose of the Study:
- To explore if asking patients about pets improves environmental/social history taking.
- To assess the impact of pet-related inquiries on patient communication and care.
- To evaluate the effectiveness of an educational intervention for PHPs on discussing pets with patients.
Main Methods:
- Survey of 225 PHPs at a continuing medical education (CME) conference and workshops.
- Educational intervention on the clinical relevance of pets.
- Baseline and follow-up electronic surveys measuring awareness, health determinants, rapport, and patient care.
- Statistical analysis including sign test and Fisher's exact test.
Main Results:
- 94 PHPs (42%) completed the study.
- Pet-related discussions enhanced patient communication and rapport.
- Two-thirds of PHPs reported positive practice and relationship effects.
- PHPs could leverage pet health benefits (zooeyia) and manage zoonotic risks.
Conclusions:
- Inquiring about pets reveals clinically relevant information.
- Asking about pets improves communication and strengthens the therapeutic alliance.
- Integrating pet-related discussions is a valuable practice enhancement for PHPs.
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