Evaluation of Web-Based Ostomy Patient Support Resources

Area of Science:

• Health Informatics
• Patient Support Systems
• Ostomy Care

Background:

• Web-based resources are increasingly utilized for patient support.
• Effective ostomy self-management is crucial for patient well-being post-surgery.

Purpose of the Study:

• To evaluate no-cost, web-based patient support resources for individuals post-ostomy surgery.
• To assess the quality and usability of available online ostomy information.

Main Methods:

• A descriptive, correlational study involving a gap analysis of four websites and a telephone survey of 202 adults with ostomies.
• Gap analysis used a checklist based on best practice standards.
• Telephone interviews collected data on internet usage, satisfaction, and challenges.

Main Results:

• Website D, managed by a patient advocacy group, scored highest in content (88%) and usability (91%).
• 48% of participants used the internet for ostomy information, with 75% confident in finding it.
• 31% reported frustration and 27% noted significant effort in obtaining needed ostomy information online.

Conclusions:

• Web-based resources present a cost-effective method for delivering ostomy information and support.
• Further investigation is required to determine the efficacy of web-based interventions in enhancing ostomy self-management knowledge, skills, and outcomes.