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Can Composite Measures Provide a Different Perspective on Provider Performance Than Individual Measures?
Michael Shwartz1, Amy K Rosen, James F Burgess
1*Center for Healthcare Organization and Implementation Research, VA Boston Healthcare System (152M) †Questrom School of Business ‡Department of Surgery, Boston University School of Medicine §School of Public Health, Boston University, Boston, MA.
Composite measures may not accurately reflect facility performance on individual components. Facilities identified as high or low performers on composite scores may not consistently excel or falter across all underlying individual measures.
Area of Science:
- Healthcare Quality Measurement
- Performance Evaluation
- Health Services Research
Background:
- Composite measures aggregate individual performance metrics into a summary score for facility evaluation.
- Current understanding of the unique insights provided by composite measures is limited.
Purpose of the Study:
- To investigate if high/low performers on composite measures also demonstrate high/low performance on most constituent individual measures.
- To assess the alignment between composite performance and individual measure performance in healthcare facilities.
Main Methods:
- Utilized data from two prior studies (hospitals and Veterans Health Administration nursing homes) and new data on hospital readmissions.
- Employed two-dimensional tables to categorize facilities based on high/low performance on both composite and individual component measures.
Main Results:
- In one study, over a third of top-quintile composite performers were top performers on at most one of five individual measures.
- In another study, over 40% of high-performing nursing homes on the composite excelled on eight or fewer of 28 individual measures.
- Twenty percent of low performers on a composite measure were low performers on only one of three individual measures.
Conclusions:
- Composite measures can identify facilities with generally good or poor performance across multiple areas.
- However, these facilities may not consistently achieve high or low performance on the majority of the individual measures comprising the composite score.
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