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Unrealistic optimism in advice taking: A computational account.
Yuan Chang Leong1, Jamil Zaki1
1Department of Psychology, Stanford University.
Journal of Experimental Psychology. General
|November 21, 2017
Summary
People tend to be overly optimistic about expert advice, even when it
Area of Science:
- Cognitive Psychology
- Behavioral Economics
- Decision Science
Background:
- Expert advisors frequently make inaccurate predictions, yet their advice is often followed.
- Unrealistic optimism in advice-taking is a prevalent phenomenon.
- Existing models do not fully explain the cognitive mechanisms behind this bias.
Purpose of the Study:
- To provide a computational account of unrealistic optimism in advice-taking.
- To investigate the role of initial expectations and information processing in advice-taking.
- To explore the effectiveness of crowdsourced ratings in mitigating this bias.
Main Methods:
- Three studies involving participants observing advisors predict stock performance.
- Advisors varied in accuracy (above, at, or below chance).
- Development and testing of a computational model of advice-taking.
- Exploration of crowdsourced star ratings as a debiasing strategy.
Main Results:
- Participants consistently overestimated advisor accuracy and over-relied on their predictions.
- Decision-making aligned with a computational model assuming optimistic initial expectations and biased information incorporation.
- Manipulating initial expectations successfully altered optimism bias and advice-taking.
- Crowdsourced ratings amplified, rather than corrected, unrealistic optimism.
Conclusions:
- A computational model explains inflated perceptions of expertise through optimistic expectations and biased learning.
- Initial expectations are critical in shaping optimism bias and advice-taking behavior.
- Crowdsourced ratings may inadvertently exacerbate unrealistic optimism.
- The findings offer insights into cognitive processes underlying expertise overestimation and potential extensions to other domains.
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