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Working With Transgender Individuals in Case Management Practice.

Michael B Garrett¹

¹Michael B. Garrett, MS, CCM, CVE, NCP, is Principal at Mercer, a global consulting firm in health, wealth, and career. He has more than 30 years of experience in case/care management, utilization management, and health care quality with a wide range of benefit systems. He holds a Master of Science in Clinical Psychology, and he is a Certified Case Manager, Certified Vocational Evaluator, and Nationally Certified Psychologist.

Professional Case Management

|November 28, 2017

Summary

This summary is machine-generated.

Case managers can improve care for transgender individuals by understanding key concepts and communication strategies. This knowledge supports effective advocacy and navigation of health and human services during transition.

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Area of Science:

Health Services Research
Social Work
Gender Studies

Background:

Transgender individuals historically face barriers to respectful and affirming healthcare.
Effective case management is crucial for navigating complex health and social systems.

Observation:

This study focuses on individuals identifying as transgender or gender variant.
Understanding specific needs is essential for providing tailored support.

Findings:

Case managers can advocate for transgender persons by learning effective communication strategies.
Knowledge of medical, behavioral, and social services is vital for supporting the transition process.

Implications:

Case managers require education on key terminology and communication techniques for transgender care.
Awareness of medical treatments, behavioral health concerns, and available social services is necessary.
Enhanced case management can improve health outcomes and affirm transgender identities.