Related Experiment Video
Updated: Feb 18, 2026

Establishment of Rat Models Mimicking Gender-affirming Hormone Therapies
Published on: January 10, 2025
Working With Transgender Individuals in Case Management Practice
1Michael B. Garrett, MS, CCM, CVE, NCP, is Principal at Mercer, a global consulting firm in health, wealth, and career. He has more than 30 years of experience in case/care management, utilization management, and health care quality with a wide range of benefit systems. He holds a Master of Science in Clinical Psychology, and he is a Certified Case Manager, Certified Vocational Evaluator, and Nationally Certified Psychologist.
Purpose And Objectives:
To understand key concepts, effective communication strategies, and a broad range of health and human services for transgender persons in order to enhance the effectiveness of case management services.
Primary Practice Settings:
Individuals who identify as transgender or gender variant.
Findings/Conclusions:
Transgender persons have faced historic challenges in accessing health care services that are respectful, sensitive, and affirming. Case managers have the opportunity to serve as an advocate for these individuals by understanding effective communication strategies as well as medical, behavioral, and social services to support transgender persons through the transition process.
Implications For Case Management Practice:
To be effective with transgender persons, case managers need to know key terms and communications strategies, medical treatment options, behavioral health issues that need to be evaluated and addressed, and social services available to transgender persons.
Related Concept Videos
Modeling in Therapy
Participant Modeling
Participant modeling involves therapists demonstrating calm and effective behaviors in...
Case Studies
Methods of Documentation VI: Case Management Model
For example, a patient with a chronic...
Post-traumatic Stress Disorder
Symptoms and Behavioral Manifestations
A spectrum of distressing symptoms characterizes PTSD. Recurrent flashbacks, where individuals involuntarily relive traumatic events,...
Sexually Transmitted Infections
Specialized Care Centers and Settings-II
Rural health centers are specialized care facilities in remote locations with very few medical personnel. The primary care providers who run the centers are mostly Registered Nurse Practitioners. Here, emergency treatment is provided to critically ill or injured patients before they are transferred to the closest hospital. Fortunately, due to advancement in technology, many rural healthcare facilities and professionals have easy access to diagnostic and treatment...

