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Improving Hearing Aid Self-Efficacy and Utility Through Revising a Hearing Aid User Guide: A Pilot Study
Alexandra McMullan1, Rebecca J Kelly-Campbell1, Kim Wise1
1Department of Communication Disorders, University of Canterbury, Christchurch, New Zealand.
American Journal of Audiology
|December 10, 2017
Summary
Revising hearing aid user guides (HAUGs) and adding videos significantly improved user self-efficacy and task performance. This suggests that well-designed guides enhance hearing aid utility and user confidence.
Area of Science:
- Audiology
- Human-Computer Interaction
- Rehabilitation Engineering
Background:
- Hearing aid user guides (HAUGs) are crucial for effective device use.
- Previous guides may lack clarity, impacting user self-efficacy and performance.
- Optimizing HAUGs is essential for improving the hearing rehabilitation experience.
Purpose of the Study:
- To assess if revising a hearing aid user guide (HAUG) enhances hearing aid self-efficacy and utility.
- To evaluate the impact of a revised HAUG, including a video component, on user performance.
Main Methods:
- Part 1: Evaluated an original HAUG using Suitability Assessment of Material (SAM) and readability formulas, then revised it based on findings and guidelines, incorporating a video.
- Part 2: 30 adults with hearing impairment were randomly assigned to use either the original or revised HAUG with video for a utility task.
- Measured self-efficacy using the Measure of Audiologic Rehabilitation Self-Efficacy for Hearing Aids questionnaire.
Main Results:
- The revised HAUG demonstrated improved SAM scores and readability.
- Participants using the revised guide and video showed significantly better performance on the utility task.
- The revised guide group also reported higher scores on self-efficacy subscales.
Conclusions:
- Revising hearing aid user guides can positively influence user self-efficacy and performance.
- The inclusion of video alongside a revised guide shows promise for enhancing hearing aid utility.
- Appropriately designed HAUGs are a viable method to improve patient outcomes in hearing rehabilitation.

