Efficacy of formative evaluation using a focus group for a large classroom setting in an accelerated pharmacy program

Formative evaluation is a process utilized to improve communication between students and faculty. This evaluation method allows the ability to address pertinent issues in a timely manner; however, implementation of formative evaluation can be a challenge, especially in a large classroom setting. Using mediated formative evaluation, the purpose of this study is to determine if a student based focus group is a viable option to improve efficacy of communication between an instructor and students as well as time management in a large classroom setting.

Out of 140 total students, six students were selected to form a focus group - one from each of six total sections of the classroom. Each focus group representative was responsible for collecting all the questions from students of their corresponding sections and submitting them to the instructor two to three times a day. Responses from the instructor were either passed back to pertinent students by the focus group representatives or addressed directly with students by the instructor. This study was conducted using a fifteen-question survey after the focus group model was utilized for one month. A printed copy of the survey was distributed in the class by student investigators. Questions were of varying types, including Likert scale, yes/no, and open-ended response.

One hundred forty surveys were administered, and 90 complete responses were collected. Surveys showed that 93.3% of students found that use of the focus group made them more likely to ask questions for understanding. The surveys also showed 95.5% of students found utilizing the focus group for questions allowed for better understanding of difficult concepts. General open-ended answer portions of the survey showed that most students found the focus group allowed them to ask questions more easily since they did not feel intimidated by asking in front of the whole class. No correlation was found between demographic characteristics and survey responses. This may demonstrate that students in similar large classroom settings may respond in a similar fashion.

An overwhelmingly positive result suggests focus groups may be a valuable addition to communication routes currently employed in classrooms. The focus group offers an alternate pathway to improve student understanding in larger lecture classroom environments and may encourage more students to seek answers to questions in a timely manner without breaking classroom flow.