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Creating an Excellent Patient Experience Through Service Education: Content and Methods for Engaging and Motivating

Denise M Kennedy1

  • 1School for the Science of Health Care Delivery, College of Health Solutions, Arizona State University, Phoenix, AZ, USA.

Journal of Patient Experience
|December 26, 2017
PubMed

Keywords:
patient experienceservice education and trainingservice performanceservice quality improvementvalue

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