Telecommunications companies and health in West Africa: the issues

West Africa still faces important public health issues today: improving the health infrastructure, compensating for the lack of medical personnel, and bringing the rural "lost-to-follow-up" population into an inclusive healthcare system. At the same time, the boom in the mobile telephone market is providing important business opportunities for telecommunications companies in this field, leading to the rapid propagation of eHealth solutions. Thus, the telecom companies' technical innovations enable the creation of digital health solutions adapted to the specific needs of the West African market. The companies can thus increase their business through eHealth and simultaneously generate positive externalities (a healthier population), meeting the goals of their corporate social responsibility policies. We will see how these companies, aware of this opportunity, build these solutions and they meet the challenges they will confront.