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Standardizing a federally qualified health center's preventive care processes: Use of failure modes and effects
Angela L Carman1, Robin C Vanderpool, Lindsay R Stradtman
1Angela L. Carman, DrPH, is Assistant Professor, University of Kentucky College of Public Health, Lexington, Kentucky. E-mail: angela.carman@uky.edu. Robin C. Vanderpool, DrPH, is Associate Professor, University of Kentucky College of Public Health, Lexington, Kentucky. Lindsay R. Stradtman, MPH, is Project Coordinator, University of Kentucky College of Public Health, Lexington, Kentucky. Stephanie C. Moore, MPA, is Chief Executive Officer, White House Clinics, Richmond, Kentucky.
Abstract:
: A multisite federally qualified health center used a Failure Modes and Effects Analysis to identify and correct potential challenges to the implementation of the proactive office encounter model. This model is designed to proactively identify and close preventive care gaps through electronic medical record use, new workflows, and staff training.