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Communicating with a human voice: developing a relational model of empathy.
1D Jeffrey, Department of Primary Palliative Care, University of Edinburgh, Medical School, Teviot Place, Edinburgh EH8 9AG, UK.
The Journal of the Royal College of Physicians of Edinburgh
|February 22, 2018
Summary
The medical profession
Area of Science:
- Medical Education
- Professionalism
- Healthcare Studies
Background:
- The medical profession utilizes a cognitive model of empathy, termed detached concern.
- This approach has led to an empathy gap, evidenced by patient care issues in the UK.
- A potential empathy gap may also be emerging in medical students during their training.
Purpose of the Study:
- To advocate for a relational view of empathy in medical practice and education.
- To address the empathy gap by proposing a more holistic model of empathy.
Main Methods:
- Exploration of the process of empathizing within clinical practice.
- Development of a relational model of empathy.
Main Results:
- A relational model of empathy, incorporating emotional and moral dimensions, is presented.
- This model emphasizes the doctor-patient relationship, clinical context, and extends to families and healthcare teams.
- The relational model is deemed more suitable for contemporary patient care and medical education than detached concern.
Conclusions:
- Adopting a relational model of empathy in medical training and practice can help bridge the identified empathy gap.
- This approach offers a more appropriate framework for modern healthcare delivery and professional development.
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