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Managers' views of skilled support.

Jill Bradshaw1, Julie Beadle-Brown1, Lisa Richardson1

  • 1Tizard Centre, University of Kent, Canterbury, Kent, UK.

Journal of Applied Research in Intellectual Disabilities : JARID
|February 27, 2018
PubMed
Summary
This summary is machine-generated.

Front-line managers require enhanced training and senior leadership support to provide effective, skilled support for individuals with intellectual and developmental disabilities, improving their quality of life.

Keywords:
active supportausteritymanagersservice qualityskilled support

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Area of Science:

  • Disability Studies
  • Healthcare Management
  • Social Work

Background:

  • Quality of life for individuals with intellectual and developmental disabilities (IDD) is contingent on staff providing facilitative support.
  • Managers play a crucial role in enabling staff to deliver this essential support.
  • Supportive interventions aim to compensate for the severity of disability.

Purpose of the Study:

  • To explore service aims and the nature of skilled support provided by managers in supported accommodation.
  • To identify challenges faced by managers in delivering effective support to individuals with IDD.
  • To understand the role of leadership in facilitating skilled support.

Main Methods:

  • Qualitative interviews were conducted with 35 managers of supported accommodation services.
  • Thematic Networks Analysis was employed to identify key themes.
  • Exploration of service aims, nature of skilled support, and associated challenges.

Main Results:

  • Service aims were often informal and individualized, rather than organization-focused.
  • Defining 'skilled support' proved challenging for managers, often relying on individual-specific examples.
  • Austerity measures impacted practice leadership roles, creating significant challenges.

Conclusions:

  • Front-line managers need increased information and training on skilled support provision.
  • Stronger leadership from senior management is essential for motivation and resource allocation.
  • Enhanced leadership and targeted training are vital for improving support quality for individuals with IDD.