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Job Satisfaction, Organizational Commitment and Job Involvement: The Mediating Role of Job Involvement
Jelena Ćulibrk1, Milan Delić1, Slavica Mitrović1
1Department of Industrial Engineering and Management, Faculty of Technical Sciences, University of Novi Sad, Novi Sad, Serbia.
This study reveals that job satisfaction in Serbia is influenced by work characteristics, not organizational policies. Job involvement partially mediates the link between job satisfaction and organizational commitment.
Area of Science:
- Organizational Behavior
- Human Resource Management
- Transition Economies
Background:
- Existing work motivation models may not fully apply to transition economies.
- Understanding employee commitment and satisfaction is crucial for organizational success.
Purpose of the Study:
- To identify and quantify relationships between work characteristics, organizational commitment, job satisfaction, job involvement, and organizational policies in Serbia.
- To propose a revised model of work motivation tailored to the Serbian context.
Main Methods:
- Empirical study involving 566 employees across 8 companies in Serbia.
- Quantitative analysis to examine the interrelationships between key variables.
Main Results:
- A revised research model was developed, indicating job involvement partially mediates the effect of job satisfaction on organizational commitment.
- Work characteristics significantly affect job satisfaction.
- Organizational policies and procedures did not significantly impact employee satisfaction, contrary to findings in developed economies.
Conclusions:
- The study highlights the need to adapt existing work motivation theories for transition economies.
- Job satisfaction drivers in Serbia differ from those in developed economies, emphasizing work characteristics over formal policies.
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