Weathering storms, learning lessons

In an article based on a presentation at last month's Institute of Hospital Engineering Australia (IHEA) Management Conference in Brisbane, Kim Bruton, chief engineer, MIHEA, NZIHE, CHCFM, of Northeast Health Wangaratta (NHW) in Victoria, describes some of the interesting experiences, challenges, and wider lessons learned, during his first five years as facility manager at the major referral health service for the north-east Victoria region. This serves some 28 townships beyond the boundaries of the Rural City of Wangaratta, and has a catchment population of approximately 90,000 people.