Multidisciplinary analysis of invasive meningococcal disease as a framework for continuous quality and safety

Kathryn A Taylor1, David N Durrheim1,2, Tony Merritt1

  • 1Population Health Unit, Hunter New England Local Health District, New Lambton, New South Wales, Australia.

BMJ Open Quality
|March 13, 2018
PubMed
Abstract

Insights

A multidisciplinary group improved invasive meningococcal disease (IMD) care by identifying system gaps. This led to reduced antibiotic delays and better triage, enhancing patient safety in a regional health district.

Area of Science:

  • Public Health
  • Patient Safety
  • Healthcare Management

Background:

  • Systemic factors in Australian healthcare led to deviations from invasive meningococcal disease (IMD) management guidelines.
  • Traditional root cause analysis (RCA) is insufficient for complex, multi-silo conditions like IMD.
  • IMD management offers a unique opportunity to address system-based patient safety issues.

Purpose of the Study:

  • To improve the management of invasive meningococcal disease (IMD) by addressing system-level care deviations.
  • To establish a sustainable mechanism for routine review and improvement of IMD patient care pathways.

Main Methods:

  • Established a multidisciplinary Meningococcal Reference Group (MRG) to review all IMD cases.
  • Utilized process mapping and developed a standardized audit tool based on national guidelines.
  • Compared baseline data (2005-2006) with subsequent evaluations (2011-2012, 2013-2015).

Main Results:

  • Significant improvements in care were observed, particularly in the 2013-2015 period.
  • Median antibiotic administration delay decreased from 72 to 42 minutes.
  • Appropriate triage increased from 38% to 75% of cases.

Conclusions:

  • The MRG effectively identified system gaps and advocated for necessary changes.
  • The MRG enhanced inter-service communication and coordination for IMD patient care.
  • Reviewing IMD cases provides an innovative patient safety approach, integrating prospective hazard analysis with RCA.

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