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The Constructive, Destructive, and Reconstructive Power of Social Norms: Reprise.
P Wesley Schultz1, Jessica M Nolan2, Robert B Cialdini3
11 Department of Psychology, California State University, San Marcos.
Summary
Social norms can promote energy conservation. However, descriptive norms may increase consumption for some households, a negative effect mitigated by messages of social approval.
Area of Science:
- Social Psychology
- Environmental Psychology
- Behavioral Economics
Background:
- Social norms significantly influence human behavior, a concept extensively studied in social psychology.
- Previous research highlighted the potential of social norms in promoting pro-environmental behaviors.
- The interplay between descriptive norms (what people do) and injunctive norms (what people approve of) requires further investigation.
Purpose of the Study:
- To investigate the effectiveness of social norms in promoting residential energy conservation.
- To examine the differential impact of descriptive norms on households with varying energy consumption levels.
- To assess whether combining descriptive and injunctive norms can mitigate potential negative effects.
Main Methods:
- A large-scale field experiment was conducted to measure real-world behavior.
- Participants were exposed to different social norm messaging interventions.
- Energy consumption data was collected and analyzed to determine the impact of the interventions.
Main Results:
- Social norms were effective in promoting energy conservation overall.
- Descriptive norms alone led to increased energy consumption among low-consuming households.
- The addition of an injunctive message eliminated the negative impact of descriptive norms and enhanced conservation.
Conclusions:
- Social norms are a powerful tool for behavior change, but their application requires careful consideration of potential unintended consequences.
- Combining descriptive and injunctive social norm messages offers a more robust strategy for promoting desired behaviors like energy conservation.
- This research provides valuable insights for designing effective environmental interventions and understanding the complexities of social influence.
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