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Decreased Nursing Staffing Adversely Affects Emergency Department Throughput Metrics
Zachariah Ramsey1, Joseph S Palter1,2, John Hardwick1
1John H. Stroger Hospital of Cook County, Department of Emergency Medicine, Chicago, Illinois.
Lower nurse staffing in emergency departments (EDs) significantly increases patient wait times for discharge and the number of patients leaving without being seen (LWBS). Optimizing ED efficiency requires careful consideration of nursing hours.
Area of Science:
- Healthcare Management
- Emergency Medicine
- Nursing Administration
Background:
- Emergency department (ED) efficiency is crucial for patient care and hospital operations.
- The impact of nurse staffing levels on ED throughput metrics is a key concern for healthcare stakeholders.
Purpose of the Study:
- To investigate the relationship between daily nurse staffing levels and ED efficiency.
- To determine how variations in nursing hours affect patient length of stay (LOS) and the rate of patients leaving without being seen (LWBS).
Main Methods:
- Retrospective observational study of electronic medical records from a high-volume urban public hospital (1/1/2015–12/31/2015).
- Analysis of nursing hours per day, door-to-discharge LOS, door-to-admit LOS, and LWBS rates.
- Statistical analysis (ANCOVA) controlling for daily ED volume, hospital occupancy, and ED admission rate.
Main Results:
- Days with the lowest quartile of nursing hours showed a 28.2-minute increase in door-to-discharge LOS per patient compared to the highest quartile.
- No significant change in door-to-admit LOS was observed across nursing hour quartiles.
- An increase of nine patients per day left without being seen (LWBS) in the lowest nursing hour quartile compared to the highest.
Conclusions:
- Reduced nursing hours are statistically linked to longer door-to-discharge LOS and increased LWBS rates, irrespective of other ED volume factors.
- Nurse staffing levels significantly influence ED throughput and patient flow.
- Optimizing ED performance, particularly in urban safety-net hospitals, necessitates attention to nursing staff allocation.
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