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Components, skills and training for conducting initial telephone consultations in primary care: a scoping review
Kay Cooper1,2, Lyndsay Alexander1,2
1School of Health Sciences, Robert Gordon University, Aberdeen, UK.
Review Objective/Question:
The objective of this scoping review is to examine the characteristics of initial telephone consultations conducted in primary care settings and to map the existing evidence on the components, skills and training recommended for initial telephone consultations in current primary care.This scoping review will be guided by the following questions.
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