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Cybersecurity in Hospitals: A Systematic, Organizational Perspective.
Mohammad S Jalali1, Jessica P Kaiser1
1MIT Sloan School of Management, Massachusetts Institute of Technology, Cambridge, MA, United States.
Journal of Medical Internet Research
|May 30, 2018
Summary
Reducing endpoint complexity and improving stakeholder alignment are key to hospital cybersecurity. Hospitals must collectively enhance security to protect the entire healthcare infrastructure from cyber threats.
Area of Science:
- Healthcare Cybersecurity
- Information Security Management
- Systems Dynamics Modeling
Background:
- Healthcare sector faces escalating cybersecurity threats, lagging behind other industries in patient data protection.
- Hospitals are complex, technology-saturated organizations with unique challenges like endpoint complexity, internal politics, and regulatory pressures.
Purpose of the Study:
- To develop a systematic and organizational perspective on cybersecurity capability development in hospitals.
- To analyze the interaction of internal organizational dynamics within the U.S. hospital system for cybersecurity.
Main Methods:
- Conducted interviews with hospital IT leaders and cybersecurity experts.
- Developed a system dynamics model to understand cybersecurity capability building.
- Utilized simulation analysis to assess factors influencing cyberattack likelihood.
Main Results:
- Endpoint complexity and internal stakeholder alignment are the most critical factors influencing cyberattack risk.
- Sufficient resources are important, but a high cybersecurity target level can compensate for resource limitations.
- System-wide vulnerability is influenced by individual hospital weaknesses; collective action is crucial.
Conclusions:
- Prioritize reducing endpoint complexity and enhancing stakeholder alignment for effective cybersecurity.
- Hospitals should aim for cybersecurity levels beyond mere compliance, as current policies often focus on privacy over security.
- Policy makers should implement regulations that elevate cybersecurity capabilities and standardize resource availability across the healthcare system to reduce systemic vulnerability.
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