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Design of an Information System for Palliative Care: User Analysis
Veronica A Alvarez-Tobón1, Ivan F Luna-Gómez2, Ever A Torres-Silva2
1Clínica Universitaria Bolivariana, Medellín, Antioquia, Colombia.
Objective:
To explore the demographic factors and the level of knowledge related to information and communication technologies of potential users of a palliative care information system.
Methods:
The Task, User, Representation, Functionality (TURF) framework was applied to characterize potential users (patients and caregivers) of an information system for palliative care in a private clinic in Medellin, Colombia, through a survey.
Results:
We analyzed 35 patients and 39 caregivers. The majority were women, that lived in urban area and belonged to middle-income socioeconomic stratum. Caregivers, in contrast to patients, are common users of information and communication technologies.
Conclusion:
An information system should focus on the needs of caregivers, and it would be targeted to subjects facing challenges related to technology adoption; information and communication technologies are interesting and important tools for the improvement of health team.
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