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When Clock Time Governs Interaction: How Time Influences Health Professionals' Intersectoral Collaboration
Anne Bendix Andersen1,2, Kirsten Beedholm1, Raymond Kolbæk2
11 Aarhus University, Aarhus, Denmark.
Qualitative Health Research
|June 13, 2018
Summary
Healthcare professionals prioritize speed in patient pathways, potentially overlooking critical care needs for elderly patients with chronic illnesses. This focus on efficiency risks compromising quality of care.
Area of Science:
- Healthcare Management
- Geriatric Care
- Sociology of Health
Background:
- Patient pathways crossing healthcare sectors require efficient coordination.
- Emergency units face system demands for standardized length of stay.
Purpose of the Study:
- To investigate health professionals' collaboration in intersectoral patient pathways for elderly patients.
- To understand the impact of time pressures on patient care within these pathways.
Main Methods:
- Ethnographic field study.
- Observation of 10 elderly patients with chronic illnesses from discharge.
- Focus on health professionals' collaboration and patient pathway management.
Main Results:
- Clock time significantly influenced professional collaboration and pathway acceleration.
- Time-saving efforts were valued monetarily, leading to faster planning.
- This acceleration posed risks of overlooking crucial aspects of elderly patient care.
Conclusions:
- The pursuit of efficiency in patient pathways can create risks for vulnerable elderly populations.
- Rethinking time-driven goals is crucial for improving intersectoral care planning for seniors.
- Future planning must balance efficiency with comprehensive patient needs.
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