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Online support system for students in higher education: Proof-of-concept study.

Anna K Touloumakos1,2, Rhianna Goozée3, Marietta Papadatou-Pastou4,5

  • 1Business College of Athens, Greece.

Digital Health
|June 27, 2018
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Summary

A new online multimedia system shows promise for supporting higher education students with mild to moderate anxiety, depression, and study-skills issues. This digital intervention offers a cost-effective complement to traditional student support services.

Keywords:
Online support systemanxiety and depressionhigher educationstudentsstudy skills

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Area of Science:

  • Psychology
  • Educational Technology
  • Public Health

Background:

  • Higher education (HE) students face increasing mental health challenges, often exacerbated by stigma and limited resources.
  • Online interventions offer a recognized, cost-effective solution to supplement existing support services.

Purpose of the Study:

  • To evaluate the conceptual and practical value of a novel online multimedia intervention system.
  • To address mild to moderate anxiety, depression, and study-skills difficulties in HE students.

Main Methods:

  • A cross-sectional proof-of-concept study involving students from five universities.
  • Participants were recruited via internal university communication channels.
  • Data collected through surveys with quantitative and qualitative questions post-system demonstration.

Main Results:

  • Overwhelmingly positive participant feedback across system components, including questionnaires (65-86%), workshops (57-91%), 'My place' (65-79%), and animated videos (79-92%).
  • Overall system satisfaction ranged from 78% to 89%.
  • Participant suggestions guided system improvements.

Conclusions:

  • The study confirms the need for such an online support system.
  • The intervention can effectively complement student support services (SSS) for mild to moderate cases, enabling SSS to focus on severe cases.
  • This digital approach presents a potentially valuable alternative to traditional SSS, warranting further investigation.