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Perceived competence and impression management: Testing the mediating and moderating mechanisms.
Muhammad Abbas1, Usman Raja2, Mansoor Anjum3
1FAST School of Management, National University of Computer and Emerging Sciences, Islamabad, Pakistan.
Summary
Employees with low perceived competence and poor performance ratings are more likely to use impression management tactics. Job satisfaction moderates this effect, with high satisfaction reducing impression management.
Area of Science:
- Organizational Psychology
- Human Resource Management
Background:
- Impression management is a key behavior in organizational settings.
- Understanding factors influencing impression management, such as perceived competence and performance, is crucial for effective management.
Purpose of the Study:
- To examine the effects of perceived competence and supervisor-rated performance on peer-rated impression management.
- To test the mediating role of performance and the moderating role of job satisfaction in these relationships.
- To investigate the conditional indirect effects of perceived competence on impression management.
Main Methods:
- A field survey using triad data (self, peer, supervisor reports; N=191) from two service sector organizations in Pakistan.
- Statistical analyses including bootstrapping techniques to test mediation and moderation.
- Examination of moderated mediation effects.
Main Results:
- Low perceived competence and poor performance ratings were associated with higher use of impression management tactics.
- Performance significantly mediated the relationship between competence and impression management.
- Job satisfaction moderated the performance-impression management link, with high satisfaction reducing impression management.
Conclusions:
- Perceived competence and performance are significant predictors of impression management.
- Job satisfaction plays a crucial role in moderating the impact of performance on impression management.
- Interventions aimed at improving perceived competence and performance may reduce unnecessary impression management behaviors.
Keywords:
Impression managementJob performanceJob satisfactionPakistanPerceived competencePerformance evaluationMore Related Videos
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