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Published on: December 21, 2011
Insights
Hospitals in Haiti face challenges balancing their mission to serve the poor with financial sustainability. Attracting paying patients while caring for the uninsured is a key management struggle for healthcare providers.
Area of Science:
- Healthcare Management
- Global Health
- Public Health Policy
Background:
- St. Francis de Sales Hospital in Port-au-Prince, Haiti, serves the poorest populations.
- Hospital leadership faces significant financial and operational challenges.
Purpose of the Study:
- To explore the management and financial sustainability challenges of a hospital serving an impoverished population.
- To understand the deliberations surrounding balancing mission-driven care with financial viability.
Main Methods:
- Qualitative discussion with hospital management (three priests).
- Exploration of strategies for financial sustainability.
- Analysis of the dual challenge of serving non-paying and paying patients.
Main Results:
- Hospital leadership expressed difficulties in maintaining financial margins while fulfilling their mission.
- Discussions revealed complexities in attracting paying patients to subsidize care for the indigent.
- The hospital operates under significant resource constraints.
Conclusions:
- Achieving financial sustainability for mission-driven hospitals in low-resource settings is complex.
- Innovative strategies are needed to balance serving vulnerable populations with financial health.
- The case highlights the critical need for support systems for healthcare facilities in developing nations.
Abstract:
Recently I traveled with Sr. Carol Keehan, DC, CHA’s president and chief executive officer, to St. Francis de Sales Hospital in Port-au-Prince, Haiti, where we met with the three priests who have responsibility for management and direction of the hospital. In the course of our conversation, they voiced their struggles in managing the hospital’s mission of being the hospital for the poorest of Port-au-Prince’s population while attempting to maintain any semblance of a financial margin. It was fascinating to listen to their deliberations — the challenges and possibilities of seeking sustainability — in terms of attracting those who can pay while always serving those who are unable to do so.
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