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The App as a Remedy for Health Care's Inbetweenies.

Frank Diamond

    Managed Care (Langhorne, Pa.)
    |August 25, 2018
    PubMed
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    Harvard Pilgrim Health Plan provides an app for beneficiaries to connect with nurse practitioners. This digital tool supports chronic condition management and general healthcare needs, improving patient engagement.

    Area of Science:

    • Health Informatics
    • Digital Health
    • Patient Engagement

    Background:

    • Healthcare access and communication can be challenging for patients, especially those with chronic conditions.
    • Digital health solutions offer potential to improve patient-provider communication and care management.
    • The Harvard Pilgrim Health Plan sought to leverage technology to enhance member services.

    Purpose of the Study:

    • To describe a mobile application developed by Harvard Pilgrim Health Plan for member-practitioner communication.
    • To explore the potential applications of the app in managing chronic conditions and other healthcare needs.

    Main Methods:

    • The abstract describes a mobile application offered to health plan beneficiaries.
    • The app facilitates communication with the health plan's nurse practitioners.
    Keywords:
    Harvard Pilgrim Health PlanPatient Care ManagementTelemedicine

    Related Experiment Videos

  • No specific study methodology is detailed; it's a descriptive overview.

    • Main Results:

    • The application enables beneficiaries to stay in contact with nurse practitioners.
    • The app is suitable for managing chronic conditions.
    • Its utility extends to a broad range of healthcare needs requiring hospitalization.

    Conclusions:

    • The developed app serves as a valuable tool for enhancing patient-provider communication within a health plan.
    • Digital health applications can be versatile, addressing both specialized chronic care and general healthcare requirements.
    • This initiative demonstrates a commitment to leveraging technology for improved member support and care coordination.