Smart Glasses in Nursing - Situation Change and Further Usages Exemplified on a Wound Care Application

Smart Glasses are a promising technology that can be leveraged to improve flexible service processes. Especially in the field of nursing where practitioners are facing complex tasks and challenges. Introducing such pervasive computing devices in service processes may have both positive and negative consequences. This leads us to the following research questions: How does the usage of the Smart Glass applications change the caring situation? Which ideas for future usage of Smart Glasses do nurses have? To answer these questions we followed a design science research approach to design a prototype for support of wound care management in nursing. We evaluated the prototype in a real life situation. Five nurses used the application in a real world setting to perform a wound documentation. Afterwards, we conducted semi-structured interviews with the nurses. The intent of the interviews was not only to get information on the current prototype, but to generate knowledge about dimensions of changing the caring situation which should be considered further. The nurses gave the application an overall positive evaluation. They stated that they would expect an improvement of the quality of the wound documentation when using the device. In addition, they mentioned a change in the communication structure with the patient would be necessary. Furthermore, opinions regarding further use cases did differ.