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Addressing Hand Hygiene Compliance in a Low-Resource Neonatal Intensive Care Unit: a Quality Improvement Project
Arunava Biswas1, Sangeeta Das Bhattacharya1, Arun Kumarendu Singh2
1School of Medical Science and Technology, Indian Institute of Technology Kharagpur, India.
Insights
Healthcare provider hand hygiene compliance was suboptimal, especially during resuscitation and between patient contacts in a low-resource NICU. A root-cause analysis identified barriers and solutions to improve adherence to protocols.
Area of Science:
- Healthcare quality improvement
- Infection control
- Neonatal intensive care
Background:
- Hand hygiene is critical for preventing infections in neonatal intensive care units (NICUs).
- Compliance with hand hygiene protocols remains a challenge, particularly in resource-limited settings.
Purpose of the Study:
- To quantify healthcare provider adherence to hand hygiene protocols.
- To develop a conceptual framework for enhancing hand hygiene compliance in a low-resource NICU.
Main Methods:
- A 3-phase intervention involving discussion, audit, and action was implemented.
- A 4-month unobtrusive audit assessed hand hygiene opportunities and compliance.
- Root-cause analysis involving the NICU team identified barriers and solutions.
Main Results:
- Overall hand hygiene compliance was suboptimal, with missed opportunities during resuscitation (20%) and between patient contacts.
- Missed hand hygiene was significantly higher during resuscitation and when providers moved between patients.
- Deficiencies included inadequate hand-washing duration, neglected drying, recontamination, and improper washing technique.
Conclusions:
- Hand hygiene compliance was inadequate during critical procedures and transitions.
- A collaborative root-cause analysis facilitated the development of a framework to improve hand hygiene practices.
Objective:
Our goal for this study was to quantify healthcare provider compliance with hand hygiene protocols and develop a conceptual framework for increasing hand hygiene compliance in a low-resource neonatal intensive care unit.
Materials And Methods:
We developed a 3-phase intervention that involved departmental discussion, audit, and follow-up action. A 4-month unobtrusive audit during night and day shifts was performed. The audit results were presented, and a conceptual framework of barriers to and solutions for increasing hand hygiene compliance was developed collectively.
Results:
A total of 1308 hand hygiene opportunities were observed. Among 1227 planned patient contacts, hand-washing events (707 [58.6%]), hand rub events (442 [36%]), and missed hand hygiene (78 [6.4%]) events were observed. The missed hand hygiene rate was 20% during resuscitation. Missed hand hygiene opportunities occurred 3.2 times (95% confidence interval, 1.9-5.3 times) more often during resuscitation procedures than during planned contact and 6.14 times (95% confidence interval, 2.36-16.01 times) more often when providers moved between patients. Structural and process determinants of hand hygiene noncompliance were identified through a root-cause analysis in which all members of the neonatal intensive care unit team participated. The mean hand-washing duration was 40 seconds. In 83% of cases, drying hands after washing was neglected. Hand recontamination after hand-washing was seen in 77% of the cases. Washing up to elbow level was observed in 27% of hand-wash events. After departmental review of the study results, hand rubs were placed at each bassinet to address these missed opportunities.
Conclusions:
Hand hygiene was suboptimal during resuscitation procedures and between patient contacts. We developed a conceptual framework for improving hand hygiene through a root-cause analysis.
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