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The Resident-intruder Paradigm: A Standardized Test for Aggression, Violence and Social Stress
Published on: July 4, 2013
Violence-prevention climate in the turnover intention of nurses experiencing workplace violence and work frustration
Yuan-Ping Chang1, De-Chih Lee2, Hsiu-Hung Wang3
1Department of Nursing, Da-Yeh University, Changhua, Taiwan.
Aims:
To determine the moderating effect of a violence-prevention climate and the mediating effect of work frustration on the relationship between workplace violence (WPV) and the turnover intention of nurses.
Background:
To maintain the stability and work quality of nurses, WPV should be studied to provide effective prevention measures.
Methods:
A cross-sectional study with a convenience sample was adopted. Participants were nurses from three hospitals in Taiwan. Of 1,531 questionnaires, 973 were valid for analysis (63.6%).
Results:
A total mediating effect of work frustration on nurses' own experiences of WPV increased turnover intention. Witnessing WPV toward coworkers caused a significant partial mediating effect on work frustration that further increased turnover intention. A violence-prevention climate had a significant moderating effect on the work frustration and turnover intention of nurses after they had witnessed violence against others.
Conclusion:
Effective policies and an incentivized reporting system can foster a safe and friendly work environment not only for nurses who experience violence but also for those who witness violence.
Implications For Nursing Management:
Nursing managers and leaders must create a positive consultative pipeline to ensure a safe climate and environment for both the victims of WPV and the nurses who witness violence against others.
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