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Medical Information Specialists: Benchmarks in Practice.

Kimberly Wu1,2,3, Laura Smith Schmelz4, Sara M Doshi5

  • 11 US Food and Drug Administration, Silver Spring, MD, USA.

Therapeutic Innovation & Regulatory Science
|September 20, 2018
PubMed
Summary

This study benchmarks medical information specialists in the pharmaceutical industry, revealing commonalities in roles, training, and challenges. These findings aid organizations in comparing their practices within the industry.

Keywords:
benchmarkbest practicesdrug informationmedical communicationmedical information

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Area of Science:

  • Pharmaceutical Industry
  • Medical Communications
  • Healthcare Professionals

Background:

  • A need exists for global benchmarking data on medical information specialists within the pharmaceutical sector.
  • Current practices and training require standardized comparison points.

Purpose of the Study:

  • To benchmark the practices and training of medical information specialists in the pharmaceutical industry.
  • To identify the training, background, and responsibilities of current medical information specialists.

Main Methods:

  • A 23-item electronic survey was distributed to professionals associated with medical communications, medical information, and medical science liaisons.
  • Data was collected from 61 complete and 29 incomplete survey responses.

Main Results:

  • Similarities were identified in organizational structure, reporting lines, job requirements, and credentials.
  • Core responsibilities and common challenges faced by medical information specialists were described.
  • The study highlights commonalities in the roles of medical information specialists across pharmaceutical companies.

Conclusions:

  • The findings provide a benchmark for medical information specialist roles in the pharmaceutical industry.
  • Organizations can use this data to compare their practices and identify areas for development.
  • This study addresses the gap in global benchmarking data for this specialized professional group.