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Interprofessional conflict and conflict management in an educational setting
Michael Broukhim1, Francis Yuen2, Haley McDermott3
1a College of Osteopathic Medicine , Touro University of California , Vallejo , CA , USA.
Interprofessional conflict among health science students is common, often stemming from hierarchy issues. Most students felt dissatisfied with conflict resolution, highlighting a need for better training.
Area of Science:
- Healthcare Education
- Health Professions
- Conflict Resolution
Background:
- Interprofessional collaboration is essential in healthcare.
- Conflict in healthcare teams can negatively impact patient care, job satisfaction, and productivity.
- Understanding student perspectives on conflict is crucial for improving team dynamics.
Purpose of the Study:
- To describe interprofessional conflicts experienced by health science students.
- To analyze conflict dynamics from the viewpoint of medicine, nursing, and social work students.
- To identify common themes and causes of conflict in a hospital setting.
Main Methods:
- An online questionnaire survey was administered to 225 health science students.
- Data were collected from medicine, nursing, and social work students in Northern California.
- Quantitative and qualitative analyses were performed to identify conflict themes.
Main Results:
- Differences exist in how students experience and manage conflict.
- Nursing and medical students reported more intra-professional conflicts and often adopted a 'victim' role.
- Hierarchy and power issues were the most frequent causes of conflict, with low satisfaction regarding resolution.
Conclusions:
- Findings can inform the design of interprofessional curricula to enhance conflict management skills.
- Improved conflict resolution strategies can boost student wellbeing and job satisfaction.
- Addressing interprofessional conflict may contribute to reduced patient turnover.
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