Reducing Preoperative Waiting-time in a Pediatric Eye Operation Theater by Optimizing Process Flow: A Pilot Quality Improvement Project
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Published on: October 25, 2017
Parijat Chandra1, Ruchir Tewari2, Yangchen Dolma2
1Dr Rajendra Prasad Centre for Ophthalmic Sciences, AIIMS, New Delhi, India. Correspondence to: Dr Parijat Chandra, Additional Professor of Ophthalmology, Room No 373, Dr Rajendra Prasad Centre for Ophthalmic Sciences, All India Institute of Medical Sciences, Ansari Nagar, New Delhi 110 029, India. parijatchandra@gmail.com.
Insights
Reducing preoperative waiting times for pediatric eye surgery significantly improves patient care. Simple process flow optimization in operating theaters cut average wait times by 87%.
Area of Science:
- Pediatric Ophthalmology
- Quality Improvement Science
- Healthcare Operations Management
Background:
- Long preoperative waiting times in pediatric eye surgery can negatively impact patient experience and care quality.
- Optimizing operating theatre workflow is crucial for efficient healthcare delivery.
Purpose of the Study:
- To significantly decrease preoperative waiting times for children undergoing eye surgery.
- To enhance the overall quality of care in a pediatric ophthalmic operating theater.
Main Methods:
- A pilot quality improvement project was implemented in a single pediatric eye operation theater.
- Process flow analysis and data collection were performed, followed by two Plan-Do-Study-Act cycles.
- Waiting times were measured over six operation theater days to assess impact.
Main Results:
- Baseline average and maximal waiting times were 221 and 390 minutes, respectively.
- Following two Plan-Do-Study-Act cycles, average waiting time reduced to 29 minutes (87% decrease) and maximal waiting time to 52 minutes (87% decrease).
- These reductions were sustained post-intervention.
Conclusions:
- Simple process flow optimization effectively reduced preoperative waiting times in ophthalmic operating theaters.
- This optimization led to a significant improvement in the quality of care for pediatric surgical patients.
Objective:
To decrease the preoperative area waiting-time for children posted for eye surgery.
Methods:
A pilot quality improvement project was conducted in a single paediatric eye operation theatre in our tertiary-care hospital. Operation theatre process flow was analyzed, baseline data was collected, and two Plan-Do-Study-Act cycles were performed on consecutive days. Average and maximal waiting-time were recorded across six operation theatre days.
Results:
The average and maximal waiting time at baseline were 221 and 390 minutes, respectively. After two rapid Plan-Do-Study-Act cycles, these were reduced to 29 (87% reduction) and 52 minutes (87% reduction) from baseline, respectively, and could subsequently be sustained.
Conclusion:
Preoperative waiting time in ophthalmic operation theatre was significantly reduced by simple process flow optimization, thereby improving quality of care.
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