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Focusing on users with the greatest needs, like those with reduced functions, guides better product design. This approach, using empathic modeling and user involvement, enhances empathy and innovation in design education.

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Area of Science:

  • Human-Computer Interaction
  • Universal Design Principles
  • Inclusive Design Research

Background:

  • Traditional product development often prioritizes industrial and logistical requirements over user needs.
  • A gap exists in designing products that truly accommodate the diverse functional abilities of all users.
  • Existing design methodologies may not adequately address the challenges faced by individuals with significant functional limitations.

Purpose of the Study:

  • To propose and evaluate a user-centered design methodology that prioritizes individuals with the most stringent demands.
  • To investigate the effectiveness of empathic modeling and the involvement of individuals with reduced functions in the design process.
  • To enhance the teaching of Universal Design by fostering empathy and innovation among design students.

Main Methods:

  • Utilizing empathic modeling combined with the direct involvement of individuals with reduced functional abilities.
  • Implementing a toolbox with simulated functional abilities and a handbook for workshops, evaluation, and design processes.
  • Applying this method in Universal Design courses at universities for over a decade.

Main Results:

  • Students reported increased empathy for human diversity and a rise in design innovation.
  • The method effectively highlights barriers caused by poor design solutions.
  • It provides a practical framework for interpreting user needs and evaluating design iteratively.

Conclusions:

  • Prioritizing users with the strongest demands leads to more inclusive and effective product design.
  • Simulating functional diversity is a powerful tool for developing empathy and innovative solutions.
  • This approach fosters efficient, innovative, and inclusive design processes, benefiting both designers and end-users.