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Healthcare professionals' competence in digitalisation: A systematic review
Jenni Konttila1, Heidi Siira1, Helvi Kyngäs1,2
1Research unit of Nursing Science and Health Management, University of Oulu, Finland.
Journal of Clinical Nursing
|October 31, 2018
Summary
Digitalisation in healthcare requires professionals to develop digital skills, including ethical considerations and motivation. Organizational and collegial support are crucial for successful technology integration and positive user experiences.
Area of Science:
- Healthcare Informatics
- Digital Health
- Health Professional Education
Background:
- Digitalisation necessitates changes in healthcare workflows and job expectations.
- Assessing healthcare professionals' competencies in digitalisation is vital for patient safety and effective integration.
- Evolving digital technologies require updated skills and knowledge among healthcare staff.
Purpose of the Study:
- Identify key competence areas for healthcare digitalisation.
- Describe current healthcare professional competencies in these areas.
- Determine factors influencing healthcare professionals' competence in digitalisation.
Main Methods:
- Systematic review adhering to PRISMA guidelines.
- Searched four databases (CINAHL, MEDLINE, Web of Science, Academic Search Premiere) for studies published 2012-2017.
- Analyzed 12 studies (5 quantitative, 7 qualitative) using narrative and thematic synthesis.
Main Results:
- Key competence areas include digital technology knowledge, digital skills for patient care, social/communication skills, and ethical considerations.
- Healthcare professionals require motivation and willingness to engage with digitalisation.
- Collegial and organizational support are essential for positive digitalisation experiences.
Conclusions:
- Healthcare organizations must foster positive social environments to enhance digitalisation adoption.
- Successful technology implementation hinges on robust organizational and collegial support.
- Continuous education and adequate resources are recommended for healthcare professionals.