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Identifying Electronic Health Record Usability And Safety Challenges In Pediatric Settings
Raj M Ratwani1, Erica Savage2, Amy Will3
1Raj M. Ratwani ( raj.m.ratwani@medstar.net ) is director of the National Center for Human Factors in Healthcare, MedStar Health, and an assistant professor of emergency medicine, Department of Emergency Medicine, Georgetown University School of Medicine, both in Washington, D.C.
Electronic health record (EHR) usability issues significantly impact pediatric medication safety, leading to errors like improper dosing. Addressing system feedback and visual display challenges is crucial for improving child patient safety in healthcare.
Area of Science:
- Health Informatics
- Patient Safety
- Pediatric Care
Background:
- Pediatric patients face unique risks with electronic health records (EHRs), especially concerning medication safety.
- Existing knowledge on specific EHR usability issues contributing to pediatric medication errors is limited.
Purpose of the Study:
- To identify specific usability challenges within EHRs that contribute to medication errors in pediatric care.
- To analyze the frequency and nature of these errors and their potential impact on patient harm.
Main Methods:
- Analysis of 9,000 patient safety reports from 2012-2017 across three healthcare institutions.
- Categorization of reports to identify EHR-related usability issues and medication events.
- Assessment of potential patient harm associated with identified errors.
Main Results:
- 36% of analyzed reports indicated a usability issue contributing to a medication event.
- 18.8% of these usability-related events had the potential to cause patient harm.
- Common usability challenges included poor system feedback and visual display issues.
- Improper dosing was the most frequent type of medication error observed.
- Similar patterns of usability challenges and medication errors were consistent across all three institutions.
Conclusions:
- EHR usability significantly affects medication safety in pediatric populations.
- System feedback and visual display are critical areas for EHR improvement in pediatric settings.
- Targeted interventions focusing on these usability aspects can mitigate medication errors and enhance child patient safety.
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