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Panel Size, Clinician Time in Clinic, and Access to Appointments
David Margolius1, Douglas Gunzler2, Michael Hopkins3
1Department of Medicine, MetroHealth System, Cleveland, Ohio DMargolius@metrohealth.org.
Insights
Primary care appointment access is not solely determined by panel size. Clinician time in clinic, not panel size alone, impacts appointment backlogs, suggesting part-time clinicians may offer less timely access.
Area of Science:
- Primary Care Medicine
- Health Services Research
- Healthcare Management
Background:
- Large patient panel sizes are frequently cited as a barrier to timely primary care appointments.
- The interplay between panel size, clinician availability, and appointment access requires further investigation.
Purpose of the Study:
- To evaluate the independent associations between primary care appointment backlog, panel size, and clinician time spent in clinic.
- To determine factors influencing the delay in obtaining primary care appointments.
Main Methods:
- Retrospective analysis of primary care data.
- Utilized Spearman correlation and multiple regression statistical models.
- Examined relationships between panel size, clinician time in clinic, and days to the third next available appointment.
Main Results:
- No independent association was found between panel size and appointment wait times.
- Larger panel sizes, when adjusted for clinician time in clinic, correlated with worse appointment access.
- Reduced clinician time in clinic was independently associated with longer appointment backlogs.
Conclusions:
- Clinician time in clinic, rather than panel size alone, is a significant factor in primary care appointment access.
- Patients with part-time primary care clinicians may experience longer waits for appointments compared to those with full-time clinicians.
- Healthcare systems should consider clinician availability alongside panel size to improve timely access to primary care.
Abstract:
Large panel sizes are often held responsible for worse access to appointments in primary care. We evaluated the relationship between appointment backlog, panel size, and primary care clinician time in clinic, using Spearman correlation and multiple regression in a retrospective analysis. We found no independent association between panel size and days until third next available appointment, but larger panel size adjusted for clinician time in clinic was associated with worse access. Less clinician time in clinic was independently associated with longer backlogs for appointments. Our findings suggest that patients of part-time clinicians may be less likely to obtain timely appointments than patients of fulltime clinicians, regardless of panel size.
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