Panel Size, Clinician Time in Clinic, and Access to Appointments

David Margolius1, Douglas Gunzler2, Michael Hopkins3

  • 1Department of Medicine, MetroHealth System, Cleveland, Ohio DMargolius@metrohealth.org.

Annals of Family Medicine
|November 14, 2018
PubMed

Insights

Primary care appointment access is not solely determined by panel size. Clinician time in clinic, not panel size alone, impacts appointment backlogs, suggesting part-time clinicians may offer less timely access.

Area of Science:

  • Primary Care Medicine
  • Health Services Research
  • Healthcare Management

Background:

  • Large patient panel sizes are frequently cited as a barrier to timely primary care appointments.
  • The interplay between panel size, clinician availability, and appointment access requires further investigation.

Purpose of the Study:

  • To evaluate the independent associations between primary care appointment backlog, panel size, and clinician time spent in clinic.
  • To determine factors influencing the delay in obtaining primary care appointments.

Main Methods:

  • Retrospective analysis of primary care data.
  • Utilized Spearman correlation and multiple regression statistical models.
  • Examined relationships between panel size, clinician time in clinic, and days to the third next available appointment.

Main Results:

  • No independent association was found between panel size and appointment wait times.
  • Larger panel sizes, when adjusted for clinician time in clinic, correlated with worse appointment access.
  • Reduced clinician time in clinic was independently associated with longer appointment backlogs.

Conclusions:

  • Clinician time in clinic, rather than panel size alone, is a significant factor in primary care appointment access.
  • Patients with part-time primary care clinicians may experience longer waits for appointments compared to those with full-time clinicians.
  • Healthcare systems should consider clinician availability alongside panel size to improve timely access to primary care.

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