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Medical Imaging Outpatients' Experiences With Receiving Information Required for Informed Consent and Preparation: A
Lisa L Hyde1,2,3, Lisa J Mackenzie1,2,3, Allison W Boyes1,2,3
1Faculty of Health and Medicine, Health Behaviour Research Collaborative, School of Medicine and Public Health, University of Newcastle, Callaghan, New South Wales, Australia.
Journal of Patient Experience
|December 22, 2018
Summary
Most medical imaging outpatients do not receive recommended preparatory information, leading to anxiety. Improving communication about procedures like computed tomography and magnetic resonance imaging is crucial for patient-centered care.
Area of Science:
- Radiology and Medical Imaging
- Patient Experience
- Health Communication
Background:
- Medical imaging outpatients frequently experience anxiety and inadequate information.
- Previous research has not assessed patient receipt of preparatory information in this setting.
Purpose of the Study:
- To evaluate the extent to which medical imaging outpatients receive preparatory information.
- To identify specific information gaps and patient needs prior to imaging procedures.
Main Methods:
- A survey was administered to computed tomography (CT) and magnetic resonance imaging (MRI) outpatients.
- Patients self-reported receipt of 33 guideline-recommended preparatory information items via touchscreen survey.
Main Results:
- Only 8% of 280 surveyed patients received all recommended information.
- The median number of unreceived information items was 18.
- Patients frequently reported not receiving information on managing anxiety (74%) and how to find the department (74%).
Conclusions:
- A significant deficit exists in the provision of preparatory information to medical imaging outpatients.
- Enhancing communication strategies is essential to improve patient experience and meet patient-centered care standards.
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