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Pharmacist-provided services: Barriers to demonstrating value.

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    Community pharmacists face barriers in demonstrating their value due to lack of provider status and interoperable documentation. Overcoming these requires advocating for provider status and enhancing infrastructure for quality improvement and research.

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    Area of Science:

    • Health Services Research
    • Pharmacy Practice
    • Health Policy

    Background:

    • Community pharmacists have increasing opportunities to contribute to the Triple Aim and value-based healthcare.
    • Despite these opportunities, significant barriers hinder pharmacists from demonstrating the value of their services.
    • Key challenges include lack of provider status, limited billing capabilities, and inadequate electronic health record interoperability.

    Purpose of the Study:

    • To identify and describe the barriers community pharmacists encounter in showcasing their contributions.
    • To recommend strategic approaches for demonstrating the value of community-based pharmacy services.

    Main Methods:

    • The study synthesizes existing knowledge on barriers and facilitators for community pharmacy services.
    • It focuses on challenges related to provider status, documentation, and research infrastructure.

    Main Results:

    • Lack of provider status impedes independent billing and care provision.
    • Current documentation systems are dispensing-focused and lack interoperability.
    • Insufficient quality improvement and research infrastructure limits evidence generation.

    Conclusions:

    • Advocacy for pharmacist provider status is crucial for enabling independent billing and service provision.
    • Adoption of tools like the Pharmacist eCare Plan can improve documentation and communication.
    • Developing robust quality improvement and research infrastructure is essential for community pharmacies to demonstrate value.