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Developing Technology to Mobilize Personal Strengths in People with Chronic Illness: Positive Codesign Approach
Jelena Mirkovic1, Stian Jessen1,2, Olöf Birna Kristjansdottir1
1Center for Shared Decision Making and Collaborative Care Research, Division of Medicine, Oslo University Hostipal, Oslo, Norway.
JMIR Formative Research
|January 27, 2019
Summary
Technology can help individuals with chronic illness leverage personal strengths for better self-management. A codesign workshop generated innovative concepts for strengths-supportive tools, focusing on positive psychology and user engagement.
Area of Science:
- Bio-behavioral sciences
- Psychology
- Human-computer interaction
- Digital health
Background:
- Chronic illness self-management requires mobilizing personal strengths.
- Positive technology and computing offer frameworks for developing strengths-focused interventions.
- Technology-based interventions can support individuals in living well with chronic conditions.
Purpose of the Study:
- To explore user requirements and ideas for technology that helps people with chronic illness activate personal strengths.
- To codesign strengths-supportive tools through a participatory workshop.
Main Methods:
- A codesigning workshop with 35 diverse participants (patients, providers, designers, developers, researchers).
- Combined participatory design, service design, and appreciative inquiry methodologies.
- Thematic analysis of group activities focused on developing strengths-supportive tool concepts.
Main Results:
- Over 150 personal strength examples and 100 everyday challenges identified.
- Generated 6 concepts for strengths-supportive tools, including apps for strength reflection and social support.
- Key design elements included metaphors, visualization, multimedia, and maintaining a positive focus.
Conclusions:
- Participatory, service design, and appreciative inquiry effectively engaged participants in creating innovative ideas.
- Focusing on capacities and positive experiences shifts from a problem-based approach to a strengths-focused one.
- User requirements and theoretical insights are crucial for developing personalized, strengths-focused self-management tools.
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