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Mobile Phone Apps Targeting Medication Adherence: Quality Assessment and Content Analysis of User Reviews
Jamie Yea Eun Park1,2, Jenny Li1,2, Alyssa Howren1,2,3
1Faculty of Pharmaceutical Sciences, University of British Columbia, Vancouver, BC, Canada.
JMIR Mhealth and Uhealth
|February 1, 2019
Summary
Mobile apps for medication adherence are plentiful and often use behavioral strategies. User reviews highlight appreciated features like customization, but also technical issues and inflexibility, suggesting areas for improvement in future apps.
Area of Science:
- Digital Health
- Health Informatics
- Mobile Health (mHealth)
Background:
- Mobile phones are widely accessible, making medication adherence apps a potential tool for improving patient compliance.
- These apps can assist patients in taking their medications as prescribed, addressing a critical aspect of healthcare management.
Purpose of the Study:
- To characterize and evaluate mobile phone medication adherence applications based on intervention focus.
- To analyze user reviews for insights into patient experiences and perspectives with these apps.
Main Methods:
- Searched Apple and Android app stores for medication adherence apps.
- Characterized apps by downloads, ratings, features (alerts, tracking, refills, info storage), and disease targets.
- Conducted quality assessment, user testing, and qualitative content analysis of 1323 web-based reviews.
Main Results:
- Identified 704 medication adherence apps, most with 1-2 core features.
- Quality assessment showed apps varied, commonly employing behavioral strategies (alerts, reminders, logs).
- User reviews revealed appreciation for customization and health monitoring but noted technical difficulties and inflexibility.
Conclusions:
- Numerous mobile medication adherence apps exist, primarily using behavioral intervention approaches.
- User feedback indicates a need for improved technical performance, flexibility, and data management in current and future applications.
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