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Practicing Medicine with Colleagues: Pitfalls from Social Psychology Science
Donald A Redelmeier1,2,3,4,5, Lee D Ross6,7
1Department of Medicine, University of Toronto, Toronto, Canada. dar@ices.on.ca.
Psychological biases like subjective perception, self-serving attributions, and confirmation bias can negatively impact clinical assessments and lead to conflicts. Recognizing these common pitfalls can improve healthcare collaboration and patient care.
Area of Science:
- Psychology
- Clinical Psychology
- Cognitive Bias
Background:
- Clinical assessments and interpersonal interactions among healthcare professionals are susceptible to cognitive biases.
- Psychological science identifies specific biases that can distort professional judgment and collaboration.
- Understanding these biases is crucial for maintaining objective assessments and fostering effective teamwork.
Purpose of the Study:
- To review three common psychological pitfalls that can impair clinical assessments.
- To examine how these cognitive biases contribute to interpersonal conflicts in clinical settings.
- To highlight the importance of awareness for improving clinical practice and patient care.
Main Methods:
- This is a perspective piece, not an empirical study.
- It reviews established concepts from psychology literature.
- The focus is on conceptual analysis and synthesis of known biases.
Main Results:
- Identifies the illusion of objectivity in subjective perceptions as a key pitfall.
- Highlights the tendency towards self-serving situational attributions over dispositional ones after errors.
- Discusses confirmation bias, including belief perseverance and seeking like-minded colleagues, as a significant issue.
Conclusions:
- Awareness of these three psychological pitfalls can help clinicians mitigate their impact.
- Improved understanding may lead to more objective assessments and reduced interpersonal conflicts.
- Recognizing and addressing these biases can ultimately enhance the quality of patient care.
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