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Using Life Stories to Connect Veterans and Providers
Thor Ringler1, Eileen P Ahearn1, Meg Wise1
1is a writer-editor and at the time the article was written was a marriage and family therapist; is the acting chief of mental health services and at the time the article was written was a staff psychiatrist; is a staff psychiatrist; and was chief of mental health services at the time the article was written; all at the William S. Middleton Memorial Veterans Hospital in Madison, Wisconsin. is an associate scientist at the Sonderegger Research Center at the University of Wisconsin School of Pharmacy in Madison. Dr. Ahearn is an adjunct professor of psychiatry; Dr. Lee is a clinical assistant professor; and Dr. Krahn is an adjunct professor of psychiatry at the University of Wisconsin School of Medicine and Public Health in Madison. Dr. Krahn is deputy director of the Office of Mental Health Operations at VHA Central Office in Washington, DC.
The My Life, My Story program collects veterans' personal stories. This patient-centered approach strengthens connections between veterans and their healthcare providers.
Area of Science:
- Healthcare delivery
- Patient-provider relationships
- Qualitative research
Background:
- Effective patient-provider communication is crucial for quality healthcare.
- Veterans often have unique experiences that can impact their health and well-being.
- Patient-centered care models aim to improve healthcare outcomes by focusing on individual needs.
Purpose of the Study:
- To describe the My Life, My Story program, a patient-centered initiative.
- To explore how personal narratives can enhance patient-provider connections.
- To highlight the value of qualitative methods in understanding healthcare experiences.
Main Methods:
- The program utilizes personal narratives collected from veterans.
- These narratives are central to the patient-centered approach.
- Qualitative data collection through personal storytelling.
Main Results:
- Personal narratives foster a stronger connection between patients and providers.
- The program facilitates a deeper understanding of veterans' experiences.
- Qualitative storytelling enhances the therapeutic alliance.
Conclusions:
- The My Life, My Story program effectively uses veteran narratives to improve patient-provider relationships.
- Personal storytelling is a valuable tool in patient-centered care for veterans.
- This approach can be a model for other healthcare settings seeking to enhance patient engagement.
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